Forums/
Deco
2021-01-08 22:09:26
@MKFlyers2K I recommend reaching out to our support team so they may work with you, and if needed can escalate your case to senior engineers to avoid any misinterpretation.
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Forums/
Kasa Smart Plugs
2021-01-08 22:03:50
@A2Joe It can turn off if there is a slight loss in power it can cause the plug to act odd. If there are no other programs controlling it I would reach out to support so they can work with you in...
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Forums/
Kasa Smart Bulbs
2021-01-08 22:00:49
@jxmot The ping test meaning using a computer on the same LAN as the bulb and constantly pinging that: ex. ping <ipaddress> -t on a windows machine. We do have a manual firmware updater that you can...
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Forums/
Deco
2021-01-08 21:16:00
@jmob OneMesh from the router works when paired with a range extender like a RE300 that has OneMesh too. However, the OneMesh doesn't work as one single mesh network with the Deco, you will have two...
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Forums/
Deco
2021-01-08 21:09:53
@Sulvera I would get a hold of our support team at this point. They will be able to narrow it down for you to see what else to try.
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Forums/
Wi-Fi Routers
2021-01-07 23:54:42
Here is how you would log into the router: https://www.tp-link.com/us/support/faq/87/ The screenshots below is how you would change your router to use AES to get rid of the weak message warning:
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