Forums/
Wi-Fi Routers
2020-11-09 18:45:05
@Jama91 The router by default has VPN passthrough, what I would try is to log into the router, go to Advanced > NAT Forwarding > ALG. Uncheck all the options, save, then check them all again and save...
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Forums/
Wi-Fi Routers
2020-11-09 18:41:48
@Bjorkan If all devices are losing the internet, I would start with the Ethernet cable from the router to the modem. I would also check the internet light of the TP-Link router, if that changes color...
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Forums/
Deco
2020-11-09 18:07:25
@Kimsimler95 Something may have happened during the firmware update. Look at the Deco units to see the LED light, if they are yellow, turn off all of the nodes, then turn them back on. If the Deco...
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Forums/
Wi-Fi Routers
2020-11-09 17:14:43
@Arian.shs I would recommend reaching out to your local support team. It is not common, but the router may be in the beggings of failing where the firmware might have been a coincidence. You can try...
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Forums/
Wi-Fi Routers
2020-11-09 16:49:38
@khmartinsen If you have a cable modem, look at the system logs on the modem, not the router. If you have critical 3 or 4 errors, that may be the cause which means the internet signal is unstable. If...
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Forums/
Wi-Fi Routers
2020-11-09 16:47:32
@Mattlaplant If the LED lights on the modem change when the issue happens it may be the modem that is possibly the issue? Have you tried bypassing the TP-Link router and leaving a computer connected...
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