Forums/
Deco
2020-10-12 16:24:40
@DanielW You probably have something wired to the main Deco other than the modem, maybe a switch to the other port? If you do, disconnect that and connect to the main Deco via Wi-FI.
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Forums/
Kasa App and Integrations
2020-10-12 16:22:50
@Hoppyjj To log into the app you do not need Wi-Fi so if you are seeing that even on the cellular connection something else may be blocking connectivity. Do you have a VPN connection enabled on your...
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Forums/
Wi-Fi Routers
2020-10-12 16:17:41
@dmk Have you also tried unplugging everything to the router, and also moved it to a completely different outlet?
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Forums/
Deco
2020-10-12 16:14:39
@ScottDR6 Sounds like you may be on the 2.4G. If you look at the wireless setting through the app are you able to switch off the 2.4G? If so, if you test the speeds again what do you get?
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Forums/
Kasa Smart Plugs
2020-10-12 16:09:45
@ABSOWB To see if the 2.4G may be too crowded, try enabling the guest network on your router, and only connect those plugs to them. The plugs do not need local access. If the plugs continue to drop,...
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Forums/
Wi-Fi Routers
2020-10-12 16:02:26
@emjay110 The modem only provides internet connection so swapping that would not affect the extender. Your Verizon network extender works off of the LAN port of the TP-Link router so what may be...
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