Forums/
Deco
2020-07-27 20:30:48
@BenLin When you refresh the app it should reflect the updated status at that time. What I tend to do is note the MAC addresses of my devices by going into their device settings, and match that up as...
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Forums/
Wi-Fi Routers
2020-07-27 20:17:26
@Pratham01 Here is the step by step process in setting up the OpenVPN as a reference: https://www.tp-link.com/us/support/faq/1544/ You may need to generate the cert again from the router. If you have...
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Forums/
Deco
2020-07-27 18:14:30
@Thefury2000 Your smartphone giving a different MAC to the Deco. I have seen that for Android 10, but could be the same case for the iPhone known as MAC Randomization. As far as not showing online it...
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Forums/
Deco
2020-07-27 17:59:47
@Thefury2000 The 35/40 Mbps may be an end result of the speed you get due to the environment. However, focus on the main Deco unit, unplug all the satellite units, and see how that performs. If the...
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Forums/
Feature Request
2020-07-27 17:51:10
@Jefferyjju If you want to get a refund, that would only be possible by going to the company you bought the device from (ex. Amazon, Best Buy, etc.). TP-Link will not give refunds for the device. If...
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Forums/
Wi-Fi Routers
2020-07-27 17:46:54
@Sarnowak Undo the Wi-Fi connection and just connect the WRT's WAN to the LAN of the C7. If that works, then something in your wireless configuration to the C7 may be wrong.
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