Forums/
Kasa Smart Switches
2020-07-14 21:42:03
@wheelman The original needs to have at the very least a line, load, and neutral. Looks like the original outlet is short one wire.
0HELPFULS
Forums/
Kasa Smart Switches
2020-07-14 20:42:27
@aarora Do you have v1 or v2 of the HS220?
0HELPFULS
Forums/
Deco
2020-07-14 20:33:30
@jaf348 You can disable the WPA3 option in the Deco app. Launch the Deco app, tap More -> Wi-Fi. Click on the Network Name filed and you will see the WPA3 option.
0HELPFULS
Forums/
Deco
2020-07-14 17:35:53
@PIlotbob I don't think that has been suggested before. I will forward that for sure. The current devices that can do multiple SSIDs I believe are the EAP AP units, but won't work like mesh nodes...
0HELPFULS
Forums/
Deco
2020-07-14 17:16:25
@rbul9750 Your phone may not be moving over to the closer node. Go to the original area and disable your Wi-Fi and turn it back on. Look at the Deco nodes to make sure both are green. If the remote...
0HELPFULS
Forums/
Deco
2020-07-14 16:49:53
@Max92253 To get a replacement you would contact our support team to do the needed troubleshooting. Once they determine it is bad, they can then begin the replacement process. Yes, you can swap the...
0HELPFULS