Forums/
Powerline Adapters
2020-06-02 22:34:48
@dunxd Powerline devices will see other devices on the same electrical network as long as they are paired in which they create a secured key amongst each other. Chapter 5 of the manual talks about...
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Forums/
Powerline Adapters
2020-06-02 22:22:07
@makk509 Have you tried factory resetting the wireless adapter, leaving it in a defaulted state, then testing the connection of the devices?
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Forums/
Wi-Fi Routers
2020-06-02 21:39:20
@pdamasco I would recommend following up with our support at that point so they can troubleshoot each issue you brought up.
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Forums/
Deco
2020-06-02 21:36:41
@danilote1234 Go into your QoS settings, it is probably set for your original speed which will bottleneck your connection.
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Forums/
Deco
2020-06-02 21:32:11
@esanderson80 Try port forwarding to see if communication is being blocked. Find the IP address that the phone has, and then forward the ports 500, and 4500, setting protocol to "All". Here is a FAQ...
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Forums/
Deco
2020-06-02 21:03:38
@Given2Fly Due to the Covid-19 virus, our support has been affected, so there will be a delay. What is the status of the LED lights of all nodes when the drop happens? Is this drop happening on one...
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