Forums/
Accessories
2019-08-26 18:30:00
@DSR Make sure you are using the power supply for the UH720, and not just having the USB connected to your computer. I had issues with the UH720 recognizing my USB 3.0, had to plug it into a...
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Forums/
Kasa Smart Switches
2019-08-23 22:51:48
@heathweather Please send an email to: ussupportteam@tp-link.com Include the email you use for the TP-Link Cloud, and the MAC address of the smart switch. We can have the Smart Home team look into it...
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Forums/
Deco
2019-08-23 22:43:09
@nustherapy No, the info was received from one of the engineers from HQ. If you believe you are seeing otherwise please provide us with any information in which we can look into for you.
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Forums/
Wi-Fi Routers
2019-08-23 17:58:22
@Kbrent729 Make sure the power supply is the original one, and try a completely different outlet. If the router keeps rebooting regardless, get in touch with our support for further assistance...
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Forums/
Wi-Fi Routers
2019-08-23 17:56:18
@forestation Have you tested on other devices for IPV6 connectivity?
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Forums/
Deco
2019-08-23 17:30:32
@rookie7799 Make sure the M9 is what is connected to the modem. When you get no internet available, what is the color of the LED lights on both Deco units? Are every single device connected to the...
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