Forums/
Tapo Smart Switches
2025-10-24 02:38:02
@Don100 If the new router has a new WiFi name and password, then you will need to reset the smart devices and reconnect them to the new WiFi. For easy reconnection, we recommend using the old WiFi...
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Forums/
Door Locks
2025-10-24 02:28:55
@MittenMountain Go to the doorlock's device page in the Tapo app, then tap Members & Fingerprints to add fingerprints for existing members or a new user.
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Forums/
Tapo Smart Hubs
2025-10-24 01:35:20
@Rochambeaux There is a USB port on the Tapo H500, which allows you to back up videos stored on the hub to the connected USB storage device. You can do the video backup remotely. Check this article...
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Forums/
Tapo Robot Vacuums
2025-10-23 08:26:22
@DaveGut Could you specify what issue you are experiencing? How is your home automation system built? What brands or platforms are involved?
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Forums/
Tapo Smart Hubs
2025-10-23 08:19:26
@ElfNubbin What happened on your hub? You may share more details here.
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Forums/
Tapo Smart Lights
2025-10-23 06:19:09
@Blues_man It's important to check device's signal strength if it often disconnects from WiFi. This article should be helpful for you, take a look. How to check and improve the network connection...
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