@SusanS What's the model of your router? Do you have the same routers in these two locations? For comparison test, try to bring the problem HS200 and HS103 location two and connect the router there.

@PabloMartinez If there are three switches controlling the same light, I believe they're the 4-way switch. 3-way switch has two switches controlling the same light. The HS210 cannot work as a 4-way...

@Bobtomatoes Please check whether the neutral wire is connected correctly? The smart switch is powered by the neutral wire, if there is no neutral wire, the HS220 cannot be installed.

@IronBow Based on the behavior of the plug reconnecting to WiFi, this phenomenon appears to be normal. The smart plug is not a high-traffic device, so if data transmission does not reach the set...

@BrianPistone Kasa dimmer calibration sets the minimum light level, not max level. However, you can use the Preset feature to adjust the brightness to a different level to avoid 100% brightness.

@Wundrfulthing Just to be clear, the new light is the led flood light, correct? What's the brand and model of the led flood light? How many bulbs are installed in one light fixture? If the same issue...