Forums/
Kasa App and Integrations
2026-01-16 08:01:20
@yusely1 Can you share more details? For example, the version of the Kasa app, model and operation system version of the phone. Try to delete and reinstall the app. Do a test on another phone. If...
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Forums/
Tapo Robot Vacuums
2026-01-16 07:51:48
@GoatHerder Clean the LiDAR sensor and check whether the front bumper gets stuck. If the problem still exists, send an email to forumsupport.usa@tp-link.com for further investigation. You may include...
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Forums/
Door Locks
2026-01-16 03:25:47
sroza1 wrote @Wayne-TP I have an open case, and I was told that even though your ad claims 7 months for the included batteries or 10 months on BLE, that what your advertising *really* meant was...
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Forums/
Tapo Smart Cameras
2026-01-14 06:54:57
@Manuel86 To clarify, do you mean that the doorbell itself emits a sound when pressed, but it does not trigger the paired chime or the hub? Please double-check your doorbell settings (Device Settings...
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Forums/
Tapo Smart Hubs
2026-01-14 06:47:42
@IAMDA1 Rich notification is a paid feature for Tapo cameras. If your cameras are added to the Tapo Care plan, they will send rich notifications when they detect activities.
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Forums/
Kasa Smart Switches
2026-01-14 06:12:02
@Aby1212 Are you using an HS210 and an HS200 to build a 3-way connection?
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