Smart Home Community

Hello, I was hoping someone could explain which firmware update to use. There are two options for download on the firmware page, one for V1 and one for V1.60. On the shipping box of my new router, the

Can't get USB sharing to work no matter what I do with my HB610

Hey all! I've seen a few threads about this, but I haven't found a solution that's worked for me just yet. Hoping to get some help. I have an HB610 router, v2.6. I have a 3TB external hard drive conne

need to update firmware but can't read what hardware version I have because it's worn off the router

I went to download a firmware update and it asked me what hardware version I have in the label on the bottom of the router is worn off so I can't read it needs another

Deco router will not connect to the Wi-fi

I have no issue connecting my devices to the Deco router, but the router will not connect to the internet. I have an Arris modem from RCN. I called RCN and they can see it's not connecting but they sa

6G wifi isn't popping up

I followed all of the instructions on the instructions manual and both bluetooth and wifi aren't popping up. Maybe it's something with the driver I downloaded? I don't really know what else to do. I'v

Starting over

I was just getting started, install was going well. Then lightning hit. The main node was flashing red. Lost a 16 and a 5 point switch as well despite the house having a surge protector and the 16 poi