Smart Home Community

I have two of the HS300 power strips that have been working fine with the Sense Power Monitor, until the firmware updated to 1.1.2. Now, it seems as though only 1 of the power strips will connect to S

Connecting

I bought model HS103P4 plugs on Amazon but TP doesn't even recognize it, saying, "Model not found." Help!

KS240 keeps getting red lights

I have 4 KS240 switches in my house. 2 of them operate correctly at all times. The other 2 intermittently show red lights for the light and fan controls, then will reconnect and go white again. I've r

Program a switch

how do I program a Kasa single pole switch to turn off in say 10 minutes after being turned on. and do this as a permanent program. Specifically, a bathroom fan switch...If i turn it on, have it setup

Wrong firmware version in Apple Home app

The Apple Home app indicates the firmware of this device is 1.0.0 but, as shown in the Tapo app, it is 1.2.0.

Cannot Return Product - Very Disappointed in Customer Service

I ordered this product through the app on my phone. It will not link up. I have other smart products from this company that work fine. After several frustrating phone calls with someone with a thick a