App can't connect to H200 hub
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2023-03-08 07:33:06 - last edited 2023-12-08 07:00:26
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App can't connect to H200 hub
2023-03-08 07:33:06 - last edited 2023-12-08 07:00:26
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Just purchased a c420s2 camera package. The Tapo app is unable to connect to the H200 hub. The hub is connected by ethernet and has a solid amber light. The Tapo app tries to connect to the hub, but fails. the message is "Unable to connect to your Tapo Device." Any ideas on what to try?
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Re:App can't connect to H200 hub
2023-11-20 06:34:58
Same issue. New purchase, app updated (using iPhone 11), hub has amber light. App reads "can't find any devices".
Is anyone having any success overcoming this?
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2023-11-21 09:14:28 - last edited 2023-12-08 07:00:26
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Re:App can't connect to H200 hub-Solution
2023-11-21 09:14:28 - last edited 2023-12-08 07:00:26
Take a look at the suggestions provided here: Troubleshooting: What to do If Fail to Configure Tapo H200 Hub
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:App can't connect to H200 hub
2023-11-23 16:17:13
Updating the app solved it for me, after a frustrating two hours of trying everything else.
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Re:App can't connect to H200 hub
2023-12-02 04:49:18
Same problem, I bought the unit back to the supplier and it works there. I was even able to connect it in my phone's app. But back home same problem, it still won't connect to hub. Could it be because my router is Wi-Fi 6? But all my other Tapo units connected fine when I changed router and ISP.
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2023-03-08 07:33:06 - last edited 2023-12-08 07:00:26
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