05/15/2024 Update Delete solutions for the special cases where the automation does not take effect immediately if T310/T315's current value has already reached the set threshold or range when creating the automation. 

This Article Applies to:

Tapo T310
Tapo T315

Issue Description/Phenomenon:

If you are experiencing issues with the automation created using Tapo T310/T315 and it is not functioning as expected, please check if you fall into one of the following situations.

To ensure a proper understanding of the activation logic employed in Tapo Automation for the Temperature and Humidity sensor, it is essential to take note of the following:

If you are utilizing temperature or humidity changes from the Tapo T310/T315 sensor as a trigger for your automation, please make sure that the changed value must cross the set threshold to activate the automation as intended. If the value is equal to the threshold or the changed behavior does not match the set Trigger condition (e.g., "Over" or “Below"), the automation will not be activated.

For example:

Creating an Automation using Tapo T310 as the Trigger device: When T310 temperature over 20℃.

Troubleshooting Tips

1. Ensure device firmware, Tapo hub, and Tapo APP are updated. 

2. Check if the automation rule is set correctly. (Trigger and Action device, trigger value, Over/Below, Effective time, etc)

3. Check if the detected value is updated in time in the APP or on the screen (For T315 only).

4. Check the signal strength on both Tapo sensor and the hub. Adjust device's location if the signal is weak.

• For the Tapo sensor and H100: go to device's settings page ->Device's Info -> Click the signal icon to show the RSSI rate.
• For the Tapo H200: go to device's settings page ->Network Connection -> Click the signal icon to show the RSSI rate.
• Switch H200 to ethernet connection if it was wirelessly connected.

Connection Diagram of Tapo SubG Devices in the Network