Solution Deco APP Frequently Showing "0 Online Clients"
This Article Applied to
Deco X50/X55_V1/1.6,V2/2.6
Deco X20/Deco X60 V4/V4.6
Phenomena Description
Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty. While these devices appear to be connected to Deco Mesh and actually work well.
Available Solutions
The following beta versions have been confirmed to be effective, and the fixes will be incorporated into the official releases in the future.
| Deco X50/X55_V1/1.6 | 1.6.7_build_20250314_Pre Release |
| Deco X50/X55_V1.2/1.26 | 1.4.5_build_20250108_Beta |
| Deco X20/Deco X60_V4/V4.6 | 1.6.6_build_20250306_Beta |
Update Advice:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. How to manually update the firmware via web UI- How to Update the Firmware of Deco.
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@ARGamingPK1 x20v4
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@JWhitaker80 cool. but maybe 1,7.7 or 1.8 ;)
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Hi, I'm afraid the beta firmware for Deco X20_V4 here can't be used on Deco X20_V1/V1.2.
Did you also have the issue that "Online list has 0 online client"?
Best regards.
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