5GHz problem in AX55 router

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5GHz problem in AX55 router

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5GHz problem in AX55 router
5GHz problem in AX55 router
2025-06-14 08:19:29 - last edited 2025-07-08 09:41:27
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.3.3 Build 20240628 rel.37017

About 2 months ago, I brought a TP-Link router from Saudi Arabia. Although the router supports 5 GHz, my Nothing Phone (1) and Galaxy Note20 Ultra do not support 5 GHz. Both phones were purchased from Saudi Arabia before I bought the router. However, my mother's phone was purchased from Bangladesh and my mother's phone was connecting without any problem on 5 GHz. Later I found out that the channel varies from region to region and my router was purchased from Saudi Arabia. Where in Bangladesh I can find out that 5 GHz works on channels 149-160. Later, after restarting the two phones I was using, I saw that 5 GHz was working on both my phones. But, as soon as I turn off the airplane mode and turn on the SIM connection or mobile data, the 5 GHz connection is getting disconnected. Does AX55 have any firmware for Bangladesh? Through which the router will be able to get 149-160 channels. Because, now I am getting 36-127 due to the firmware of the Saudi Arabia region.

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#1
1 Accepted Solution
Re:5GHz problem in AX55 router-Solution
2025-06-16 06:41:16 - last edited 2025-07-08 09:41:27

Hi@DYNAMICxHIMEL,

Welcome to our community.

 

We have a pre-release firmware for Archer AX55_V1, it is recommended that you try it: Archer AX55 V1 Supports Extending Guest Network via EasyMesh and Optimizing Performance in AP Mode

 

For your issue, it may be related to regional channel restrictions and conflicts between SIM cards and Wi-Fi bands. It is recommended that you compare the use of SIM cards from two regions on the same phone, or use a SIM card from the Bangladesh region on phones purchased in different regions to confirm whether the problem is caused by compatibility.

 

Best Regards.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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3 Reply
Re:5GHz problem in AX55 router
2025-06-14 13:46:37

  @DYNAMICxHIMEL 

 

Hi,

 

The Archer AX55 V1 uses the same firmware update file for all regions. Therefore, installing another firmware won't change the available channels.

 

Anyway, the country code of the AX55 V1 is set during manufacturing at the factory. It is not possible for a user to access and modify the file that contains the country code.
 

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#2
Re:5GHz problem in AX55 router-Solution
2025-06-16 06:41:16 - last edited 2025-07-08 09:41:27

Hi@DYNAMICxHIMEL,

Welcome to our community.

 

We have a pre-release firmware for Archer AX55_V1, it is recommended that you try it: Archer AX55 V1 Supports Extending Guest Network via EasyMesh and Optimizing Performance in AP Mode

 

For your issue, it may be related to regional channel restrictions and conflicts between SIM cards and Wi-Fi bands. It is recommended that you compare the use of SIM cards from two regions on the same phone, or use a SIM card from the Bangladesh region on phones purchased in different regions to confirm whether the problem is caused by compatibility.

 

Best Regards.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#3
Re:5GHz problem in AX55 router
2025-06-16 09:16:32

  @Joseph-TP 

 

Sure, I will try this firmware on my router

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#4