DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306

DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306

DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306
DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306
2025-07-01 00:44:52 - last edited 2025-07-07 10:39:04
Model: Deco X10   Deco M4   Deco W2400  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20250306 Rel. 40376

Hi everyone. 

 

I appreciate the support with the following scenario

 

Problem: Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306 Rel. 40376.

 

Background: I have had a mesh service for 5 years. I updated the X10 device, which I had been waiting to update for several months. It is in master router mode, and the slave APs have stopped registering. Only one is working, connected to an auxiliary port via a wired UTP cable. However, the other devices connected wirelessly have stopped working

.

Objective: To enable the other mesh APs wirelessly.

 

Actions Taken

===========

 

1) Review of electrical connections: Reviewed, but no failure was found, and the error persists in registering the other APs.
2) Move the slave AP closer to the master: Reviewed, but the error persists.
3) Reset the configuration of the affected AP: After checking, it was able to register for a few minutes, but the error persists.
4) Reset the configuration of the affected AP connected via UTP cable to the auxiliary port: After checking, it was able to register and offer service, but the error persists, where the AP remains in the red state and then shuts down, never registering on the mesh network.

 

Devices:

X10 Quantity: 1
Role: Main
Firmware: 1.2.0 Build 20250306 Rel. 40376

 

W2400 Quantity: 2
Role: Slave
Firmaware: 1.5.2 Build 20231227 Rel. 64408

 

 

M4R Quantity: 3
Role: Slave
Firmaware: 1.6.5 Build 20241231 Rel. 41802

 

Oswaldo Figueredo
Oswaldo.Figueredo@msn.com

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1 Accepted Solution
Re:DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306-Solution
2025-07-01 05:59:17 - last edited 2025-07-07 10:39:04

  @OswaldoFiguered 

Hi, welcome to the community.

It is suggested to test the latest 1.2.1 firmware here for Deco X10:

Deco X10(EU)_V1_1.2.1 Build 20250608

It has fixed some instability issues in a mixed Deco Mesh network.

 

Wait for your reply.

Best regards.

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Re:DECO Mersh AP activation failed after updating the master device to version 1.2.0 Build 20250306-Solution
2025-07-01 05:59:17 - last edited 2025-07-07 10:39:04

  @OswaldoFiguered 

Hi, welcome to the community.

It is suggested to test the latest 1.2.1 firmware here for Deco X10:

Deco X10(EU)_V1_1.2.1 Build 20250608

It has fixed some instability issues in a mixed Deco Mesh network.

 

Wait for your reply.

Best regards.

Recommended Solution
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  0  
#2
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