Camera goes offline in a week or two
My Tapo C200 works fine for a week or two then goes offline (as per the tapo app), it keeps recording though. There's no way to get it back online until I'm physically present with the camera, unplug and replug it. I tried rebooting the router remotely but it didn't work. When I get it back online after manually rebooting, I can see the recordings and detection notifications while it was offline. Any solution for this??
As required by you for further analysis, please find the desired info below:-
1. What's the model number of your router?--- TP Link Deco M4 (Set of 3 ) Mesh Network
Is the camera connected to the router's Wi-Fi directly rather than an AP/RE?- Camera is connected directly to the router's network.
2. When the camera is working, please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value. If the RSSI value is less than -70 dBm, please move the camera closer to your router and check if it works fine. -- Unable to check that as the camera in question is offline and I'm not physically at that location for manual reboot. However, remaining other cameras on the same network have signal strength RSSI values between -61 to -86 and they're all working fine and are easily accessible.
3. What's the LED status on the camera when it's offline?- Cant check as of now.
4. On the Tapo app > Home tab > Bell icon > your camera page, can you receive detection notifications here when the camera display offline?--- NO
5. You can enable the Auto Reboot feature on the camera's Device Settings > Reboot page and check if this helps.-- Will try the feature and update.
@nishantsbg Glad to hear that your case is resolved. 