Tapo H500 hub and Tapo C560WS camera

Tapo H500 hub and Tapo C560WS camera

Tapo H500 hub and Tapo C560WS camera
Tapo H500 hub and Tapo C560WS camera
2 weeks ago - last edited a week ago
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.1.2

When will the firmware be available for the Tapo H500 hub and Tapo C560WS camera to become compatible with each other?

 

I hope the September 2025 that I saw somewhere is still on track as I would like to see my hub and camera working as I expected.

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#1
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2 Accepted Solutions
Re:Tapo H500 hub and Tapo C560WS camera-Solution
a week ago - last edited a week ago

  @BPCS 

 

We don't have information about the release date. But there are beta firmware available for early access, you may check this article. What to do if "Firmware not supporting" appears when selecting the hub to store videos on C560WS

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Tapo H500 hub and Tapo C560WS camera-Solution
a week ago - last edited a week ago

  @Wayne-TP 

Thanks again... the beta firmware got me up and running.

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#4
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Re:Tapo H500 hub and Tapo C560WS camera-Solution
a week ago - last edited a week ago

  @BPCS 

 

We don't have information about the release date. But there are beta firmware available for early access, you may check this article. What to do if "Firmware not supporting" appears when selecting the hub to store videos on C560WS

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Tapo H500 hub and Tapo C560WS camera
a week ago

  @Wayne-TP 

Thank you. I have sent a message requesting Beta Firmware.

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#3
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Re:Tapo H500 hub and Tapo C560WS camera-Solution
a week ago - last edited a week ago

  @Wayne-TP 

Thanks again... the beta firmware got me up and running.

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#4
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Re:Tapo H500 hub and Tapo C560WS camera
a week ago
Where can I download the beta version?
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#5
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Re:Tapo H500 hub and Tapo C560WS camera
a week ago

  @krzyc 

Follow the link in the reply from Wayne above, and then send a message to Solla-Topee with the MAC address of your H500 hub and/ or C560WS camera, and then monitor your Tapo App and in a day or so, you will see an update available (red dot) in the app opposite those devices... that will be the beta firmwares.

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#6
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