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kc400 changes from qhd to hd each time googlehome or alexa runs a query

17 hours ago

Posts: 53

Helpful: 20

Solutions: 1

Stories: 0

Registered: 2020-02-01

kc400 changes from qhd to hd each time googlehome or alexa runs a query

17 hours ago

Model: KC400

Hardware Version: V1

Firmware Version: latest

each time either google or alexa access my device for any reason it changes from qhd resolution to hd

how can it be made to stick at 2k?