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2.4GHz Band turns on & off randomly | Archer AX10 (V3)

2.4GHz Band turns on & off randomly | Archer AX10 (V3)

2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2025-12-01 12:34:08 - last edited 8 hours ago
Tags: #Network Connectivity #Firmware Update #IoT Network #OneMesh #Frequent Disconnections
Model: Archer AX10  
Hardware Version: V3
Firmware Version: 1.2.2 Build 20250812 rel.75732

Device: ArcherAX10
Hardware Version: V3.8
Firmware: 1.2.2 Build 20250812 rel.75732

Yesterday, I upgraded my satellite router (hard-wired) to the mentioned firmware version. After this update, I noticed that a few of my IoT devices (Tuya/ Smart Life WiFi Bulbs & even other smart devices from Tapo) would connect intially for a short period of time and later disconnect after some time, not being able to connect again.

 

Upon checking, I noticed that the 2.4GHz band keeps turning off and on randomly.

 

Unfortunately, since the router causing this issue is setup in a OneMesh network as a satellite router, the web UI is blocked, and hence I can't downgrade the firmware without resetting the router, downgrading and setting up everything again.

If anyone has a workaround for this, kindly help.

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#1
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1 Accepted Solution
Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)-Solution
2025-12-09 02:23:14 - last edited 8 hours ago

Hello @uncool_dude ,

Thanks for your reply.

 

Please reset the satellite AX10 V3. Then, downgrade the firmware back to the Archer AX10(EU)_V3_1.2.1 Build 20250724  for comparison.

After the update, please reset it and set it back to the satellite node.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2025-12-03 06:28:33

Hello @uncool_dude ,

Welcome to our community.

 

What is the model of your main router?  Please tell me if your network topology diagram is as follows: ISP—Main router—AX10 )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )

After the firmware update, does the 5GHz connection stay stable? 

What if you remove the Archer AX10? Can you access the 2.4GHz stably?

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2025-12-03 16:56:16 - last edited 2025-12-03 17:02:08

  @Joseph-TP 
Hi there!
My setup is:

Main Router (Archer AX10 V2) + Satellite Router (Archer AX10 V3; connected via Ethernet) + Extender (RE505X; connected wirelessly)


The issue is the 2.4GHz band randomly turning off when Smart Connect is enabled. I can access the 2.4GHz band reliably when I turn off 5GHz band completely, but that limits speed for most of my devices (though IoTs start working perfectly; and this seems to be a workaround for now).

 

If I remove the satellite router, everything seems to be working normally, even with Smart Connect & 5GHz band enabled.

 

Also, it is worth noting that earlier, when I upgraded my main router (Archer AX10 V2) to the latest firmware available as of now (1.3.12 Build 20250828 Rel. 26873(5553)), I started facing similar kind of issues, but it would happen with almost all devices, not just IoTs. Ultimately, I had to downgrade to the previous firmware (which was easy in that case, as it was the main router).

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#3
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Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2025-12-05 05:57:07

Hi @uncool_dude ,

Thanks for getting back to me.

 

So the firmware version of your main router is 1.3.11 now, right?

 

For comparison, would you mind disabling EasyMesh and then enabling Smart Connect again to test whether the 2.4GHz connection is stable? Please test it on both routers separately.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)
2025-12-07 07:51:47

  @Joseph-TP 

Main router is on 1.3.10 as of now.

For main router, enabling Smart Connect without EasyMesh causes no issues.

For the AX10 V3, I tested for a brief period of time and had no issues, but I doubt if my observation is correct, since reproducing the issue is not in my control- the router does it randomly.

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#5
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Re:2.4GHz Band turns on & off randomly | Archer AX10 (V3)-Solution
2025-12-09 02:23:14 - last edited 8 hours ago

Hello @uncool_dude ,

Thanks for your reply.

 

Please reset the satellite AX10 V3. Then, downgrade the firmware back to the Archer AX10(EU)_V3_1.2.1 Build 20250724  for comparison.

After the update, please reset it and set it back to the satellite node.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Frequent Disconnections
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