Tapo 532SW in Synology surveilance: too low resolution

Tapo 532SW in Synology surveilance: too low resolution

Tapo 532SW in Synology surveilance: too low resolution
Tapo 532SW in Synology surveilance: too low resolution
Yesterday
Model: Tapo C530WS  
Hardware Version: V2
Firmware Version: 1.3.3

I just connected my new 530WS to Synology surveilance. 

There is no 530 in the list so i had to label it as C520WS; regardless the only stream offered within Synology in 640x360 which is terrible 

this is supposed to be a 3K camera

The connection is via ethernet cable 

 

How can I increase it?

  0      
  0      
#1
Options
1 Reply
Re:Tapo 532SW in Synology surveilance: too low resolution
9 hours ago

  @KiloMeater 

Hi, 
Usually, when you establish an RTSP/Onvif connection with the Tapo C530WS, you can select to stream in high resolution (stream1) or low resolution (stream2). Below are the detailed instructions.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

In your situation, do you have other devices (including via Tapo app or RTSP/Onvif connection) that stream the camera's live feed? If so, how many devices are streaming the camera simultaneously, at what resolution?

 

You can also contact Synology technical support to see if they have any suggestions regarding the reported phenomenon.

 

Best Regards

  0  
  0  
#2
Options