motion detection doesn’t work behind window glass

V-Man

a week ago

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2026-02-25

motion detection doesn’t work behind window glass

a week ago

Tags: #Motion Detection #Live View

Model: Tapo C400

Hardware Version: V2

Firmware Version:

live feed My camera motion detection doesn’t behind my window glass. It works with the live view but the motion detection is not picking up any footage.

I've disabled the night mode, increased detection and motion. Disabled the LED as well.

Nothing seems to be working at all, any reason for that? Or do I have to set it up outside? Anyone know why it doesn't work or pick up motion at all through the glass?

1 Reply

Wayne-TP

a week ago

Posts: 8521

Helpful: 1329

Solutions: 3042

Stories: 13

Registered: 2020-06-23

Re:motion detection doesn’t work behind window glass

a week ago

@V-Man

Tapo C400 is a battery‑powered camera designed for extended use. To maximize battery life, it remains in sleep mode most of the time and wakes up only when its PIR sensor detects motion or when you actively view the live feed. Detection and recording begin once the camera is awake.

Battery cameras are generally not recommended for installation behind glass windows, as glass can interfere with the PIR sensor and affect the detection feature.

How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!

motion detection doesn’t work behind window glass

motion detection doesn’t work behind window glass

Information

Voters 0

Tags