Tapo c530ws live has freezes

Tapo c530ws live has freezes

Tapo c530ws live has freezes
Tapo c530ws live has freezes
2 weeks ago - last edited 2 weeks ago
Model: Tapo C530WS  
Hardware Version: V2
Firmware Version: 1.3.5

The live preview of the C530WS freezes and sometimes has skipped frames.

 

Now I am on front of the camera, freezes 1,2 or 3 seconds then I am on other side.

Or freezes 1-2 second then the video is moving like 2x or 3x speed to the current frame.

 

Works somehow better with RTSP but has 2-3 seconds delay.
On tapo is faster but freezes or has this problems.

 

Also freezes 4-5 seconds when:
1. Switching from Night Mode to Day Mode

2. Turning off the Light

  0      
0
#1
Options
1 Reply
Re:Tapo c530ws live has freezes
2 weeks ago

  @MarianCTA 

Hello,

For your issue, please refer to this article to troubleshoot: What should I do if I can't view the Tapo camera?

 

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,
 

  0  
0
#2
Options