TP-Link CommunityTapo Smart CameraSet up keeps saying wrong WiFi password
Tapo Smart Camera

Set up keeps saying wrong WiFi password

Set up keeps saying wrong WiFi password

Set up keeps saying wrong WiFi password
Set up keeps saying wrong WiFi password
Sunday - last edited Monday
Tags: #Device Connectivity #Installation
Model: TC82  
Hardware Version: V20
Firmware Version:

Hi , my camera was working fine until we have a power cut , when trying to reconnect (and I have reset the camera etc) when I add the WiFi password the camera keeps saying WiFi password is incorrect and yet on my other cameras it's fine , any help appreciated 

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Re:Set up keeps saying wrong WiFi password
Monday

  @Althesuit 

Hello,

If you fail to set up or configure your Tapo camera, please follow the steps below:

   1. Re‑enter the correct Wi‑Fi password.

    2. Ensure both the phone and camera are connected to the same Wi‑Fi during pairing.

    3. Test by connecting the camera to a guest network or mobile hotspot.

    4. Move the camera closer to the router, reset the camera, reboot the router, and try again.

    5. Please try to connect the camera to another wifi(hotspot wifi or another router's wifi)

For more details, refer to: Tapo Camera Not Connecting to Wi-Fi: Troubleshooting Guide

 

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

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Tags

Device Connectivity Installation