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VIGI APP Notifications not working after reboot

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VIGI APP Notifications not working after reboot

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VIGI APP Notifications not working after reboot
VIGI APP Notifications not working after reboot
2024-01-14 12:57:39 - last edited 2024-07-24 08:25:18
Tags: #VIGI NVR #VIGI Camera #VIGI App #Notification
Model: VIGI NVR1004H-4P  
Hardware Version: V1
Firmware Version: 1.0.3 Build 231224 Rel.53452n

Hardware version VIGI NVR 1004H-4P(UN) 1.0

 

VIGI APP Notifications not working after nvr reboot or power outage, to fix you have to log into the NVR and disable the smart event on cameras. Then you have to go into the VIGI APP and enable the smart event to restore the VIGI APP Notifications. Is this a known bug?

 

 

 

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#1
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3 Reply
Re:VIGI APP Notifications not working after reboot
2024-01-15 02:54:23

  @iTrim

It seems to have been reported on the forum before. Did you report something similar to this before?

You can send an email to the VIGI feedback email and our engineer will take care of that.

P.S. I seemed to run something similar before.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:VIGI APP Notifications not working after reboot
2024-01-15 15:30:23
Do you have an email to contact in relation to these issues>?
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#3
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Re:VIGI APP Notifications not working after reboot
2024-01-25 06:09:19

Hi @iTrim 

Thanks for posting in our business forum.

iTrim wrote

Do you have an email to contact in relation to these issues>?

I was on a trip last week. If you respond, please make sure you click the Reply under my post. It is always recommended to find out the support information from your local site. https://www.tp-link.com/support/contact-technical-support/ and you will be redirected to your local site.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Views: 409

Replies: 3

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VIGI NVR VIGI Camera VIGI App Notification
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