@Splee Hi, Thank you very much for the feedback. Since HB810 is a customized model for local internet service providers, its firmware will not be uploaded to the official website so there isn't a...

@agilis Hi, Thank you very much for the feedback. I just updated the beta firmware for Deco X50-POE_V1. Could you please help me test whether the beta firmware helps with the current issue? Wait for...

@TheBaron Hi, the main Deco needs to be cabled into the ISP router. Under AP mode, any Ethernet-connected Deco units have the chance to be the "Main Deco". During the first setup, the Deco APP...

@kld39 Hi, Nice to see you again, and Thank you for your time and patience. I have consulted the senior engineers and they are confident that there isn't any security concern about the PLC...

@daveuk Hi, nice to see you again. Would there be more details on why you tend to Deco might be the problem? - Did "Using SSH to view mailserver" work well before updating to Deco X20? I was told...

@daveuk Hi, Thank you very much for the feedback. Did you plan to disable SPI for the issue mentioned here -Firewall controls and administration? Have you subscribed HomeShield Security+ package? I...