@Nesswill Hi, I noticed that our senior engineer is following up on your case via email, and the ticket ID is TKID250923846. We suggest replying to the email for further assistance. Best Regards

@Marco0815 Hi, 1. Is your model number Tapo C246D? 2. What URL are you using in BlueIris to establish the ONVIF connection to pan & tilt the camera lens? Best Regards

@Dakh Hi, For the warranty concerns, we suggest contacting your retailer or our local support team for further assistance. Best Regards

@GenesBenavides Hi, Please confirm the following information about the reported phenomenon. 1. When the camera you mentioned is working, please go to its Device Settings > Device Info page, tap the...

@Drandakis Hi, Please confirm the following information about the reported offline behavior. 1. What's the model number of your router? Do you have internet when connecting to the router's Wi-Fi on...

@Anric Hi, Below are the instructions for achieving better audio quality on Tapo cameras. Troubleshooting for better audio quality of my Tapo camera Thank you for providing the detailed information....