@GenesBenavides Hi, Please confirm the following information about the reported phenomenon. 1. When the camera you mentioned is working, please go to its Device Settings > Device Info page, tap the...

@Drandakis Hi, Please confirm the following information about the reported offline behavior. 1. What's the model number of your router? Do you have internet when connecting to the router's Wi-Fi on...

@Anric Hi, Below are the instructions for achieving better audio quality on Tapo cameras. Troubleshooting for better audio quality of my Tapo camera Thank you for providing the detailed information....

@Patounet69 Hi, 1. If the camera's LED is flashing red all the time and does not respond to the reset operation, please refer to the steps below. Turn off the camera, remove the SD card from the...

@Brororn Hi, For the reported phenomenon, please provide the following information for further analysis. 1. Please send me (@Solla-topee) the camera's MAC address via a private message. 2. Send us a...

@philsand Hi, Thank you for your feature request to leave the grid view. I'll log it and forward it to the relevant team for evaluation. For the usage scenario to view all cameras/doorbells on a...