@David-TP Not really sure why such an explanation appears to be so ridiculously put together. Is it to try and stop most non specialist people to feel this is a valuable contribution to what I feel is an important error? All cheap broad band boxes (bbbs), I have used, I have been able to change channels when they become too popular to all the my local neighbours within my close community. To which I mean, flats, semi detached houses, shops and other services, that live back to back with each other. I have written to tp-link a few times. No success. It seems most other suppliers bbbs, are preset to the ones tp link have assigned to their services bbbs devices we use. Why does this happen? It seems most people write to complain for a change of channels. Tp link stuff is good, it could be brilliant if we could find our devices can be selected to use the non in use channels, to stop all the interference. I suffer from, wifi dropping out, slow down and up loading over the internet, that tp link seem to deny happens. There are many Apps that show who is using what channel, that is why I know I am being crowded out by many of my neighbours. Some are tp link as well, that cannot move their users channels either!

It seems as though tp link use the same company as the British Post Office use for their Horizon set up. Deny it is faulty, it can't be done,  etc. etc., but we all know other bbbs manufacturers can produce automated and manual resetting of channels on individual devices people use for internet connections.

Could you possibly use a different provider that can really design a decent setup for all your internet connection devices? Your reply might answer your own line managers questions, but not your customers questions.

Sorry to go on, but it is really silly to deny it cannot be done quickly! You are losing credibility tp link. I will not buy any more of your kit, until you come to terms with your instabilities  to put this right. Why do I have 5 or 6 users all on the same channels in both 2.4 and 5 GHz channels?

This is bizar!! Today received a new thermostat. It needs the 2.4 ghz network. That's not a problem. The biggest problem is that it only functions on channel 1, 6 or 11. How on earth will I be able to do that when I can't change the WiFi channel in the Deco Home app?? This topic is running for years....and still no solution?? I am flabbered.......

It's a pity to see that TP-Link support is simply ignoring it's customers. Other Wi-Fi manufacturers like Ubiquiti and other major players are allowing this. I agree that for the majority of the customers the default should be set to AUTO, but we have our reasons to change it as explained in many posts of this thread.

So, I am asking TP-Link for one last time, please give us the possibility to set the Wi-Fi channel ourselves?

I will replace my Deco ecosystem and buy an alternative solution from another Wi-Fi manufacturer if this will not change in the future!

  @fico99 Seconded. TPLink, this is a simple change to keep your users happy. The hardware is fine, and a simple change to your firmware (you could hide it behind an advanced options warning if you must) would make this an excellent product. Please, TPLink? Are you listening to any of us?

  @cadz I completely agree! It doesn't need to the default setting, but we should be at least have the option to set it manually.

At this moment, my Deco X60 & M5 are using Channels 4 and 40, exactly the same channels as the one from my neighbour while there are still free channels available! This is absolutely ridiculous.

  @jcsogo The year is 2024. TP Link still does not allow this and the app and browser keep selecting automatically the WORST possible and most congested channel for all bands. Its infuriating...

Basic feature thats missing! Please allow it.

Maybe 3rd party firmware:

https://forum.openwrt.org/t/adding-support-for-deco-x60-v2-0-ipq8074/155550

I haven't tried it on my deco x60 but I do use openwrt.