Problem getting bulb connected

Problem getting bulb connected
Problem getting bulb connected
2019-06-24 16:55:21
Model: Kasa
Hardware Version:
Firmware Version: Kasa smart bulb

Got smart plugs work fine bought kasa smart bulb but not getting it connected Didn’t flash within 5 secs so did the on off several times Finally went blue then flashed but when I went to WiFi TP one not listed bulb turned back to white and had to redo again this happened three times now I’m feeling like throwing the bulbs out the window please help this old woman he

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#1
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3 Replies
Re:Problem getting bulb connected
2019-06-25 02:44:06

Hi,

 

What is the model number of your smart bulb? 

 

Please turn it on and off for 5 times at a slower rate. 

 

Then try to set it up as the instruction below: 

https://www.tp-link.com/support/faq/1233/

 

May it help and have a nice day. 

 

 

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#2
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Re:Problem getting bulb connected
2019-08-20 07:56:45

I had a similar problem (at least I don't have to start a new topic), turning it on and off didn't help. What should I do?

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#3
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Re:Re:Problem getting bulb connected
2019-08-21 01:04:00

@rodriclar 

 

Change another lamp base and change another socket to plug it.

 

Then please hard reset it by turning it on and off for 5 times at a slower rate. 

 

After that, can you see the smart bulb's wifi? If so, you can follow the quick installation guide to set it up.

 

Best regards. 

 

 

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#4
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