This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Hi - the video clips in my Kasa Cam activity stream are all greyed out and won’t play - how do I fix this? Thank you.
Thanks for your reply, have you ever tried to hard reset it and reconfigure the KC camera to give it a go?
What is the model number of it as well?
Please show us a screenshot of the greyed out page; and to do further analysis, please provide the mac address of the camera and your TP-Link ID.
Considering the security and privacy, you can send us these information personally via the message.
Good day.
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