The tpcamera app makes my smartphone to freeze

The tpcamera app makes my smartphone to freeze
The tpcamera app makes my smartphone to freeze
2 weeks ago - last edited 2 weeks ago
Model: NC450
Hardware Version: V2
Firmware Version: 1.5.0

Hello there... I have a problem while I try to change between applications of tpcarmera and everything else. The phone freezes for some seconds. The same problem occurs when I try to close tpcamera app too. I have an iPhone 8 Plus which doesn’t have any other problem at all. When I double press the home button to change between applications, this happens most of the times. Could you please provide any help?

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Re:The tpcamera app makes my smartphone to freeze
2 weeks ago

@Kokkinidisval 

 

Could you please shot a short video of the current issue?

 

Have you ever tried to delete the tpCamera app and reinstall it? 

 

What is the OS version of the iPhone 8 plus?

 

Besides, have you ever tried another smart phone? Does it have the same issue?

 

Good day.

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