How to correctly set TL-IPC42EW in Synology Surveillance Station?

How to correctly set TL-IPC42EW in Synology Surveillance Station?
How to correctly set TL-IPC42EW in Synology Surveillance Station?
2019-09-17 06:21:31 - last edited 2019-09-18 06:41:23

How to correctly set ONVIF settings for ipc42ew in surveillance station?

The video part was ok but PTZ function cannot work.

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Re:How to correctly set TL-IPC42EW in Synology Surveillance Station?-Solution
2019-09-17 07:58:23 - last edited 2019-09-18 06:41:23

@Kae 

 

Hello, for your information, the TL-IPC42EW is a camera sold in mainland of China. While as a global tech support, we are not familiar with it.

 

While there is another tech support team who can help you and give you a specific answer.

 

You can reach out to them by email, fae@tp-link.com.cn. They can provide English service.

 

May it help and have a good day. 

 

 

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3 Replies
Re:How to correctly set TL-IPC42EW in Synology Surveillance Station?-Solution
2019-09-17 07:58:23 - last edited 2019-09-18 06:41:23

@Kae 

 

Hello, for your information, the TL-IPC42EW is a camera sold in mainland of China. While as a global tech support, we are not familiar with it.

 

While there is another tech support team who can help you and give you a specific answer.

 

You can reach out to them by email, fae@tp-link.com.cn. They can provide English service.

 

May it help and have a good day. 

 

 

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Re:How to correctly set TL-IPC42EW in Synology Surveillance Station?
2019-09-17 08:13:10
TY :)
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Re:How to correctly set TL-IPC42EW in Synology Surveillance Station?
2019-09-18 06:41:17

@Kae 

 

You are welcome. Glad to help you.

 

Wish you good luck.

 

Good day. 

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