Cant create Cloud Account

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Cant create Cloud Account

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uyenvu123

2019-09-26 04:58:05

Posts: 1

Helpful: 0

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Registered: 2019-09-26

Cant create Cloud Account

2019-09-26 04:58:05

Model: AC50

Hardware Version: V4

Firmware Version: V4

Hi,

I have tried all the approaches and double checked the internet connection. I keep getting the same message, be it from my computers, or my iphone.

Message is as appears:

Äccount Sign up Failed

What could likely be the problem?

The firmware is already upgraded to 2.0.15

I can see the images live locally, but just cannot seem to register an account.

iphone says Account Sign up failed. Please check your network or try again later

What can I do? I am at my wits end.

Thanks

Uyen

1 Reply

Kevin_Z

2019-09-26 06:41:17

Posts: 21624

Helpful: 5062

Solutions: 2550

Stories: 21

Registered: 2018-12-24

Re:Cant create Cloud Account

2019-09-26 06:41:17

@uyenvu123

What is the model number of your device?

You can create the cloud account on the TP-Link cloud website. See below:

https://www.tplinkcloud.com/register.php

May it help and have a good day.

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Cant create Cloud Account

Cant create Cloud Account

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