Nc450 unable to playback recordings

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Nc450 unable to playback recordings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sars0785

2019-12-11 13:47:38

Posts: 1

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Registered: 2019-12-11

Nc450 unable to playback recordings

2019-12-11 13:47:38

Model: NC450

Hardware Version:

Firmware Version:

Hi,

I cannot view my recordings in the app.

The recordings are there but I just get the circle of doom and it never loads up, had this problem before and used to exit or pause it and eventually I could view the recordings, my firmware is upto date and it seems since doing so it will not work

1 Reply

Kevin_Z

2019-12-12 12:02:37

Posts: 21560

Helpful: 5021

Solutions: 2537

Stories: 21

Registered: 2018-12-24

Re:Nc450 unable to playback recordings

2019-12-12 12:02:37

@Sars0785

What is the current hardware and firmware version of the NC450?

Please show us a screenshot of the recordings page where it gets stuck.

Have you ever tried to change another smart phone to view the recordings?

Besides, please ensure that the tpCamera app version is the latest one.

Good day.

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Nc450 unable to playback recordings

Nc450 unable to playback recordings

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