Cloud send cmd failed for remote control activation lb100

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Cloud send cmd failed for remote control activation lb100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cloud send cmd failed for remote control activation lb100
Cloud send cmd failed for remote control activation lb100
2020-01-05 08:44:24
Model: LB100  
Hardware Version: V1
Firmware Version: 1.8.11

Hi I am receiving an error when trying to turn remote control persmisions on. "Cloud send cmd failed"

 

please help

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Re:Cloud send cmd failed for remote control activation lb100
2020-01-08 08:19:39

@Lobster 

 

Hello, please ensure that the LB100 has connected to the main router's wifi, so does your cellphone. 

 

Then try to reboot the LB100 and the main router to give it a go. 

 

Besides, you can hard reset the LB100 and reconfigure it.

 

Still  the same, please tell me the mac address of the smart bulb( or your cloud account). 

Note: You can message us privately.

 

Good day. 

 

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