TAPO C200 Sound feedback

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TAPO C200 Sound feedback

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TAPO C200 Sound feedback
TAPO C200 Sound feedback
2020-05-17 07:54:56 - last edited 2020-05-17 07:56:21
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.0.7

I've tested the "voice call" feature of the C200 from the app.

 

When I say "hello" into my phone, after a short delay I can hear my own voice back on the phone.

Meaning, I say Hello, the C200 speaker says Hello, then the C200 microphone picks up the Hello I just emitted (that's the problem), and it is played back to me on my phone.

This is then followed by a few echo sounds.

 

I was definitely in a room far away, to be clear.

 

Aren't microphones supposed to filter out sounds emitted by the same device? Is this a bug? Or something I have to live with?

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#1
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19 Reply
Re:TAPO C200 Sound feedback
2020-05-20 02:57:06

@nasht00 

This sounds not to be camera hardware or firmware issue, as we generally need the two-way audio function when we are not near the camera. According to your description, it seems that your phone and your camera are close to each other and that's why the camera can 'hear' the echo on your phone.

 

If your phone and your camera are far away from each other and you do encounter the echo issue, you may record a video showing the echo issue and contact the camera support to seek some solutions.

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#2
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Re:TAPO C200 Sound feedback
2020-11-12 13:14:23

@nasht00 I have the same issue on my unit Tapo C200. I was at my office and the C200 is at home and when I use the Voice Call feature, I get terrible feedback.

 

Any solution to this @Tplink?

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#3
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Re:TAPO C200 Sound feedback
2020-11-18 06:14:34

@Deano86 

Hi, sorry for the delay.

For the terrible feedback, did you mean there would be a long delay, or the voice from the camera side is very noisy and unclear or barely recognized?

How long have you had the camera and when did this issue start?

 

Thank you very much!

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#4
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Re:TAPO C200 Sound feedback
2020-12-23 14:29:18

I have all the issues mentioned in previous posts. Use the device for one week.

The voice from the camera side is very noisy and unclear or barely recognized. Speaker on camera side can hardly hear me.

Camera microphone is not covered. I connect to camera from another network.

 

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#5
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Re:TAPO C200 Sound feedback
2021-01-06 11:42:56

Camera side audio is very poor, even with maximum volume setting, the speaker sound is low and unclear

 

How can I improve?

 

 

 

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#6
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Re:TAPO C200 Sound feedback
2021-02-13 07:29:42

@Toral 

I just bought and installed to link C200. Camera picture  qualityis good. But sound is of no use. The sound from mic is very noisy even if Room is silent. No sound comes from a camera side to the mobile.

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#7
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Re:TAPO C200 Sound feedback
2021-02-13 07:30:45

@Toral 

Same problem happens to me also.

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#8
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Re:TAPO C200 Sound feedback
2021-03-01 11:54:46
Another user. Sound feedback is horrible. Mic sensitivity on lowest still causes problems. Regarding the speaker is useless too. Sounds horrible and I can't understand a word of if. The codec used must be on lowest quality or por codec implementation. Which is weird since voice only codecs are available and stable for years now! Please fix this although I'd say chances are tplink will simply ignore the users
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#9
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Re:TAPO C200 Sound feedback
2021-03-03 08:55:19 - last edited 2021-03-03 08:57:31

@nasht00 I Have the same problem and I can not fix it. I think all of Tapo C200 has the same issue.

Any solution to this @Tplink?

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#10
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Re:TAPO C200 Sound feedback
2021-03-16 00:33:12

I have the same problem.i have 3 cameras in my elderly mums flat so I can keep a eye on Her, I do need to talk to her over the cameras.

At first they was fine.now she cannot hear me because the noise is terrible so they are not good for us.is this problem going to be sorted alot of people have the same issue. If I knew it would be like this I would never of bought them.

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#11
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