Problem with TL-MR6400 and SAMSUNG Smart TV

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Problem with TL-MR6400 and SAMSUNG Smart TV

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with TL-MR6400 and SAMSUNG Smart TV
Problem with TL-MR6400 and SAMSUNG Smart TV
2020-05-27 16:46:47 - last edited 2020-05-27 16:50:51
Model: AP500  
Hardware Version: V3
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n

Hi,

I have a strange problem with my modem/router. Some apps do not work properly on my new Samsung Smart TV. To be concrete, Youtube app is either stuck on spinning wheel, or it opens but not fully.

Also the TV cannot access their SmartHub service (app store).

When I change network to my mobile phone hotspot everything is fine. The TV works flawlessly.

I contacted my ISP, they cannot help me, could you give some solution?

I connect 5 mobile phones and three computers to the network and every device is working just the Samsung TV has some issue with it...

The same thing happens on the wireless and on LAN connection.

Some setup in the modem is not working properly? I am sending the log in attachement if that helps..

Thanks!

Mario

 

File:
log.txtDownload
  0      
  0      
#1
Options
2 Reply
Re:Problem with TL-MR6400 and SAMSUNG Smart TV
2020-05-30 13:33:43

@mariotto 

I have found a solution here:

 

https://community.tp-link.com/en/home/forum/topic/192798

 

Changing the DNS to 8.8.8.8 and secondary to 8.8.4.4. resolved the issue.

 

 

  0  
  0  
#2
Options
Re:Problem with TL-MR6400 and SAMSUNG Smart TV
2020-06-20 06:59:33

@mariotto 

Unfortunately the problem is back... 

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 1486

Replies: 2