AV500 - tpPLC utility doesn't show wireless settings

AV500 - tpPLC utility doesn't show wireless settings
AV500 - tpPLC utility doesn't show wireless settings
2020-06-04 08:59:04
Model: TL-WPA4220
Hardware Version: V1
Firmware Version:

I am trying to re configure an AV500 because the wireless credentials are now outdated and my current router doesn't have WPS.

I have successfully reset the wired adapter and the AV500 and the ethernet over powerline works but obviously the wireless side needs re configuring since I did the factory reset.

I have installed the recommended utility ( tpPLC ) from the link on the download page for the AV500 and it works fine - I can see the two devices and the transfer speed but strangely it seems to give a different description to the two devices and there is no sign anywhere to setup the wireless sttings on the AV500.

I have tried other things to access the devices web interface but without success

Can anyone help please

Thanks

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3 Reply
Re:AV500 - tpPLC utility doesn't show wireless settings
2020-07-09 08:01:32 - last edited 2020-07-09 08:04:36

@kgee20 

Hello,

 

Here is a FAQ you can refer to change the wireless settings:

https://www.tp-link.com/en/support/faq/1611/

 

If it still not happen, please tell me which step you have troubled and send me a screenshot of it, thank you!

 

Have a nice day!

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Re:AV500 - tpPLC utility doesn't show wireless settings
2021-01-14 20:17:29
Ditto here. So where are all these TP link techies? Thiss is a simple problem !
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Re:AV500 - tpPLC utility doesn't show wireless settings
2021-01-18 05:10:52

@AVodi 

HiThank you for your patience.

Sorry for the delay.

For your case, can I have some screen-shots that the latest version utility, as well as the mobile APP, lacked the option to access the web interface and rename the device?

Thanks very much and wait for your reply.

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