Deco X60 boot loop

Deco X60 boot loop
Deco X60 boot loop
2020-08-20 12:09:34 - last edited 2020-08-25 08:54:20
Model: Deco X60
Hardware Version: V1
Firmware Version: 1.2.5 build 20200709 Tel 46606

After a relatively easy setup yesterday, I came home after a night shift to discover the main deco unit was flashing red. I figured a quick restart would solve the issue.

 

Alas. No matter what, the unit would not restore itself to a functioning state. So I went to bed, hoping to fix it after some sleep.

 

After waking up,  find that all the Deco units (all set up in AP mode, like th main deco) have the same issue.

 

Eventually, I resolved this by removing the network and starting setup over completely.

 

So far so good.

 

Except for one unit. The initial main Deco. This unit will start off with a solid yellow light. Then transtion blinking blue, on to solid blue and then turn off and go back to yellow. It is invisible to the network, a direct wired connection fails as well. The unit cannot be accessed via direct connection (192.169.0.1) and what is far,far worse: it is entirely unresponsive to the hardware factory reset button on the device. The button does nothing. Neither when pressed,held down or held down before powering the unit on.

 

Any help?

 

If not, I will simply return this set and never  look back.

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#1
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1 Accepted Solution
Re:Deco X60 boot loop-Solution
2020-08-25 08:53:42 - last edited 2020-08-25 08:54:20

@Bitt3rSteel 

 

Hello, sorry to respond late.

 

For this solid yellow status, please try to do a firmware recovery and confirm if the issue can be fixed:

https://community.tp-link.com/en/home/stories/detail/672

 

Let me know is there is still an issue, good day.

 

 

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#2
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4 Replies
Re:Deco X60 boot loop-Solution
2020-08-25 08:53:42 - last edited 2020-08-25 08:54:20

@Bitt3rSteel 

 

Hello, sorry to respond late.

 

For this solid yellow status, please try to do a firmware recovery and confirm if the issue can be fixed:

https://community.tp-link.com/en/home/stories/detail/672

 

Let me know is there is still an issue, good day.

 

 

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Re:Deco X60 boot loop
Yesterday

@TP-Link_Deco 

Tried your suggestion, but just after power on the Deco X60 (with holding reset), the light immeidately turned into stable green, and continue to lit up in green.

Any alternative solution ?

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Re:Deco X60 boot loop
Yesterday

@jojoc 

Good day,

May I know why did you try the firmware recovery? Or did the X60 have the boot loop issue as well?

Have you set up the X60 already?

Normally, if the LED is green, it means the X60 is working properly.

 

Thank you very much.

Wait for your reply.

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Re:Deco X60 boot loop
7 hours ago

@TP-Link 

The Decos have been setup successfully.
After a few days, one of the unit was not functioning and I remove it from the Network by using the Deco apps and resetup.
Unfortunately, it is showing the Stable Yellow --> Blinking Yellow --> Blinking Blue --> Off, this cycle keeps on repeating.

I tried your recovery method by holding the Reset when power on, I can see stable yellow light shows about 1--2 secs, and then it straight turned into stable Green light, and freeze there.


Please kindly advise.


Thanks.

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#5
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