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TpCamera APP not working with iOS 14

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TpCamera APP not working with iOS 14

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TpCamera APP not working with iOS 14
TpCamera APP not working with iOS 14
2020-09-18 19:59:35 - last edited 2021-03-23 05:56:13
Model: NC450  
Hardware Version:
Firmware Version:

Dear, the TpCamera APP doesn't show image of the cam NC450 after IOS14 update on Apple devices also allow the permission to the first message.

Works properly with android devices.

 

Please, fix it

Thanks

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#1
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10 Reply
Re:TpCamera APP not working with iOS 14
2020-09-21 10:03:41 - last edited 2021-03-23 05:56:13

@Solla-topee 

 

Yes is already allowed local network for TpCamera APP.

 

Deco, Tapo and other APPs works without problem.

 

Thanks

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#3
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Re:TpCamera APP not working with iOS 14
2020-09-21 10:11:09 - last edited 2021-03-23 05:56:13

@EmiTp 

Hi, thank you for your reply.

Sorry I have seen that you have granted the permission before on the first post so I deleted the previous post.

Sorry for the inconvenience.

And just now, I received another similar feedback.

All these have been reported to the senior engineers already.

They are working on it and it might take some time.

Thank you very much for your time and patience.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:TpCamera APP not working with iOS 14
2020-09-21 16:14:16 - last edited 2021-03-23 05:56:13

@EmiTp yes I have the some problem, how possible resolve the problem? 

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#5
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Re:TpCamera APP not working with iOS 14
2020-09-22 08:57:24 - last edited 2021-03-23 05:56:13
I've forwarded to R&D and I think we have wait the new version of the APP. Regards
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#7
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Re:TpCamera APP not working with iOS 14
2020-09-24 11:06:21 - last edited 2021-03-23 05:56:13

@Solla-topee 

 

Hello,

any news on this?


Thanks

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#8
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Re:TpCamera APP not working with iOS 14
2020-09-25 03:02:15 - last edited 2021-03-23 05:56:13

@Solla-topee Hi, being waiting for the app to update for ISO 14. Able to expedite the process since being waiting for a week. Really appreciate. Thank you.

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#9
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Re:TpCamera APP not working with iOS 14
2020-09-28 19:02:42 - last edited 2021-03-23 05:56:13

Hi All,

I just noted that with the last update of the APP, now it works properly.

 

Thanks

Regards

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#10
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Re:TpCamera APP not working with iOS 14
2020-09-28 20:15:57 - last edited 2021-03-23 05:56:13

With iPhone it works, but with iPad the APP crash after few seconds.

 

Please fix it, Thanks

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#11
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Re:TpCamera APP not working with iOS 14
2020-09-29 11:41:17 - last edited 2021-03-23 05:56:13

iPad app crashed. Please fix

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#12
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Re:TpCamera APP not working with iOS 14
2020-09-30 18:54:26 - last edited 2021-03-23 05:56:13

I'm having the same issue with the app on my iPad, but fine with my iPhone

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#13
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