Internet disconnection frequently on TL-MR100

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Internet disconnection frequently on TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
55 Reply
Re:Internet disconnection frequently on TL-MR100
2021-03-03 01:28:54

@DDave 

 

May I know the current firmware version of the MR100? Please show us the firmware version on the web interface page.


As per the error message you experienced (error code 71211), it seems that you select a wrong file, please check again if you downloaded the correct firmware for your MR100, you need to unzip the file first after downloaded:

https://static.tp-link.com/2020/202008/20200828/MR100v1_Firmware_Dbg_25n_2020-06-12_18.07.19.zip

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#42
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Re:Internet disconnection frequently on TL-MR100
2021-03-05 12:21:34

@Kevin_Z 

 

Thanks Kevin for your tips. I have downloaded the new firmware, unzipped and installed it successfully. I will monitor the internet disconnection issue for next 2 days and I will give your feedback accordingly.

 

Meanwhile, below is the screenshot of firmware version currently installed on the router.

 

 

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#43
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Re:Internet disconnection frequently on TL-MR100
2021-03-25 10:00:40 - last edited 2021-03-25 10:01:24

@Kevin_Z  This issue is still bothering me despite doing all the changes suggested by Kevin. How should I go about this?

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#44
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Re:Internet disconnection frequently on TL-MR100
2021-03-25 15:14:42

@DDave 

Enable call forwarding to some other number and then see if that helps.

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#45
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Re:Internet disconnection frequently on TL-MR100
2021-03-31 10:43:26

@VikasKumawat Thanks. I have replaced my Airtel 4G SIM card with JIO 4G SIM card today, which has call forwarding capability. My Airtel 4G SIM was data sim only. I will test your suggestion for next few days and then provide my feedback soon.

 

Keeping @Kevinz informed on this change. I have started suspecting from quite some time back that Airtel 4G SIM and TL-MR100 has some compatibility issues. Let's see if my observation is correct or wrong. :)

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#46
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Re:Internet disconnection frequently on TL-MR100
2021-03-31 11:51:56

@DDave 

Thanks, and please feel free to keep us informed whether call forwarding would help or not.

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#47
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Re:Internet disconnection frequently on TL-MR100
2021-04-02 13:15:58

@TP-Link So, I have identified the root cause. I used JIO 4G SIM card on TL MR100 router for last 2 days and it worked without any issues. When I inserted my Airtel 4G data only SIM then I started facing this issue again.

 

I am adding @Sunshine in the conversation since I have read his comments on other threads were users having compliant about Airtel SIM issues with TL MR100 model. How to fix this issue permanently? 

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#48
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Re:Internet disconnection frequently on TL-MR100
2021-04-12 10:07:17

@TP-Link @Sunshine  Can you please update on what is the issue with Airtel 4G SIM settings? TL-MR100 router works perfect with Jio 4G SIM and it starts disconnecting only when I use Airtel 4G SIM. 

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#49
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Re:Internet disconnection frequently on TL-MR100
2021-06-08 11:47:17

@VikasKumawat 

Internet disconnect every few minutes however the Sim card works very well on the phone

 

In addition I updated my firmware to the latest version and I still having the same problem 

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#52
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Re:Internet disconnection frequently on TL-MR100
2021-06-09 09:05:07

@Djkhalid 

 

What is the current firmware on the MR100 web page now? Is your SIM card carrier also Airtel?

 

Please confirm what is the Status on the web interface page when the internet disconnects on the router, does it display a Disconnect error, or it shows the correct IP address info but you cannot access internet?

 

How often does this disconnect happen? You can check the troubleshooting suggestions we provided here first, then get back to the community with more details, we will try to analyze:

https://community.tp-link.com/en/home/forum/topic/265474

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#53
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