Archer VR2100 v1 00000000 - Restarting daily

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Archer VR2100 v1 00000000 - Restarting daily

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
21 Reply
Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-10 12:35:51

@PaulPP I feel your pain, can I suggest you look at some other threads on this issue.  There are people using the beta firmware which may help

e.g. https://community.tp-link.com/en/home/forum/topic/243110?page=3

Or, create a new thread.

 

The accepted solution in this thread is not correct.

 

For me I couldn't wait another week wondering if the internet would stop whilst in my MS Teams meeting, or worse the sound of my wife or children telling me that their staff meeting / online learning has abruptly ended.

TP-Link have blotted their copy book as far as I am concerned, so I shall avoid TP-Link devices in the future if possible.

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#14
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-10 13:26:43

@Gard I updated beta but still shows old firmware think i will return mine too doing my head in with wife and kids likewise, what did you opt for that now works?

 

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#15
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-10 14:18:52

@PaulPP I went back to my old talk talk router HG635, the wireless is much better now that I have moved it onto a shelf and let it Obtain DNS automatically.

It is as good as the TP-Link VR2100 with an RE300 extender.

 

It is just really slow in the maintenance screens, so I though I would get a new modem/router and keep it for a backup.

 

I'm waiting for the Asus DSL-AX82U to be released.

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#16
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-11 08:04:47

@Gard Well even with new beta software another 2 drops/reboots going to have to revert to BT router 

 

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#17
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-11 10:39:18

@Gard

 

The Asus DSL-AX82U DSL modem router does look a very good model indeed.  Hopefully this will be available very soon.

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#18
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-18 06:29:20

@PaulPP 

 

Our RD recently provided a beta firmware which may help with the VR2100's reboot issue, please give it a check:

https://static.tp-link.com/beta/2021/202102/20210204/Archer_VR2100V1_210204.zip

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#19
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-18 11:55:57

@Kevin_Z I've installed this firmware and it has reduced the number of reboots compared with the 22.11.20 firmware the unit shipped with, but they are still happening every few hours. Whatever the tech guys tweaked for this most recent beta needs firming up a bit. A stable router is a must and should be expected out of the box..

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#20
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-19 03:45:44

@Spike1 

 

Sorry to hear that you are still experiencing the auto reboot issue on the Archer VR2100 with the latest beta firmware, can you please confirm if there was any high load or traffic when it reboots? Do you need to do anything to recover the connection or just wait?


Who is your ISP, please? We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

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#21
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-19 07:33:11

@Kevin_Z if anything the traffic levels were lower. One reboot was during the night when there was no use beyond, say, phones backing up whilst charging. Another yesterday was when there wasn't much activity happening. ISP is PlusNet. The router is just rebooting, as though it is power-cycling. No intervention needed, it just restarts as though it has just been powered on. It takes 3-4 minutes to reconnect and start working again. Obviously, this is happening without warning and causes real inconvenience when there are online meetings happening. Level of traffic shouldn't really be a factor, we have basic VDSL here, so maximum download speed is around 20MBps, which is not high compared to many. The CPU and Memory levels show as low even when use is higher.

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#22
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Re:Archer VR2100 v1 00000000 - Restarting daily
2021-02-20 06:54:12

@Spike1 

 

Thank you very much for all the detailed info. Our engineer will investigate this further, please check your email box to follow this up.

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#23
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