Archer VR2100 restarts daily

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Archer VR2100 restarts daily

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Archer VR2100 restarts daily
Archer VR2100 restarts daily
2020-11-08 23:35:14 - last edited 2021-01-19 06:52:59
Model: Archer VR2100  
Hardware Version: V1
Firmware Version: 1.1.0 0.9.1 v009e.0 build 200116 Rel.60756n

On advice from your chat I have already had my router replaced.

 

However it seems to reset itself once a day. When I look at the logs after a reset, the contents of the log only goes back around 60lines.

 

I cannot have a router which keeps resetting itself.

 

How can we fix this issue?

 

Thanks for your help.

 

D.

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#1
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1 Accepted Solution
Re:Archer VR2100 restarts daily-Solution
2021-01-19 06:52:54 - last edited 2021-06-22 02:55:11

@Dnastudios65 

 

Hello, sorry to hear that you experience an auto-reboot on the VR2100.

 

If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:

(Updated on 2021-06-22)

https://community.tp-link.com/en/home/forum/topic/262804


This is the guide to update this beta firmware manually:

https://www.tp-link.com/support/faq/1756/

 

I hope this helps, good day.

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Re:Archer VR2100 restarts daily
2020-11-11 11:56:04

@Dnastudios65 

Good day,

Thank you very much for your time and patience.

I have seen that our college has followed up on your case by email and please feel free to post here with further improvement.

Thanks  a lot.

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Re:Archer VR2100 restarts daily
2020-11-12 15:38:04

@Sunshine I think the email you refer to is the one I refer to in my post when I say "On advice from your chat I have already had my router replaced" (the chat was followed-up  by an email).  So I am no further forward.  If you think you can help, please reply.

 

Thanks,

David

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Re:Archer VR2100 restarts daily
2020-11-13 09:07:44

@Dnastudios65 

Thank you very much for your kind reply.

Sorry for the mistake.

Later we would forward your case to the senior engineers directly and please have a check of your email box.

Thanks a lot.

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Re:Archer VR2100 restarts daily-Solution
2021-01-19 06:52:54 - last edited 2021-06-22 02:55:11

@Dnastudios65 

 

Hello, sorry to hear that you experience an auto-reboot on the VR2100.

 

If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:

(Updated on 2021-06-22)

https://community.tp-link.com/en/home/forum/topic/262804


This is the guide to update this beta firmware manually:

https://www.tp-link.com/support/faq/1756/

 

I hope this helps, good day.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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