TD-W8961N(EU) WiFi connectivity issues
Greetings,
I bought the TD-W8961N about 2 months ago.
In the last few weeks I have problems with my WiFi connectivity which appears to be very unstable. Steps I followed:
- I checked the wired connections and they are all work fine (this is the indication that the problem is not on the external line but on the WiFi).
- I switched to channel 6, which appears to be the channel that no other neighborhood device is using (I wanted to chose a channel from 1, 6 and 11 - the channels that are usually advised to be used).
- I followed the instructions in this page https://www.tp-link.com/en/support/faq/722/ (the last change I did today -according to those instructions- was to change the Bandwidth from "auto" to "20 MHz").
- There is no new FW version available (as I last checked at https://www.tp-link.com/gr/support/download/td-w8961n/v4/)
It seems though that the problem persists: it starts with a good connection but after some time it starts to show delays in the connectivity.
So, I started monitoring the "Tx Errors Count" in the Statistics (WLAN) tab and it appears that these errors are "piling up" as time passes.
For example, it starts from a "Tx Errors Count" of about 4% and after a couple of hours it reaches 20%, while at the end of the day it might go up to 30 or even 40%.
(The percentage I provide is calculated by dividing the "Tx Errors Count" by the "Tx Frames Count" values).
The modem is placed at a spot where no interference with other devices (microwaves, TVs, etc) exist.
Have you experienced such a problem before?
Do you have any idea or suggestion on what I could do next or how to check if there is a problem with my modem?
Thank you in advance for your time.