AX3000 PCIe Adapter... Bluetooth not appearing in Device Manager
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Hello,
I have recently just installed this adapter (AX3000 Wi-Fi 6 Bluetooth 5.0 PCie Adapter Archer TX50E) and I am unable to get Bluetooth working. There is no option to turn on Bluetooth in Windows.
Wi-Fi works fine.
I have tried (restarting each time):
1) Updating all drivers for the adapter itself (v. 220.10.0.7)
2) Updating Chipset drivers for my motherboard (MSI B500M Bazooka)
3) Updating Windows
4) Moving adapter to a different PCIe slot
5) Enabling Bluetooth under Windows services
Attached is my system info.
I am at a loss what to do. Can you please advise? Please let me know whatever information you need to help me further.
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The problem turned out to be the USB connection from the adapter to motherboard was not plugged in. It works fine now.
Best,
Chris
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Hello, kindly refer to the below instructions to check the connection again:
https://www.tp-link.com/support/faq/2698/
Below is the latest driver for the adapter, you may give it a go and see if it helps:
https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200
You can also refer to the below article to try some more troubleshooting:
https://community.tp-link.com/en/home/forum/topic/215446
If possible, try this adapter on another computer and see if the Bluetooth part can be detected, thanks.
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The problem turned out to be the USB connection from the adapter to motherboard was not plugged in. It works fine now.
Best,
Chris
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Hi, glad to hear that it works, congrats.^_^
If need any further help, just let us know.
Good day~
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@vikaspell Hello,
Please check the video here of TX3000E/ TX50E ' Archer TX3000E How to Set up a PCIe Adapter ' when you run the Utlity, it will install wifi driver first then the Bluetooth driver, if there any Error message when you try to install Bluetooth driver?
https://www.tp-link.com/support/download/archer-tx3000e/#video
Please follow this instruction here to let me know which step you met trouble, can you a photo with us if there is any error message ?
(after you connect Bluetooth part, it should show up as TPLINK or Intel AX200 under Device Manager-> Bluetooth part )
https://www.tp-link.com/support/faq/2698/
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