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Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

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Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ciccilleju

2021-01-28 22:24:04 - last edited 2024-07-15 03:20:42

Posts: 10

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Registered: 2021-01-28

Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

2021-01-28 22:24:04 - last edited 2024-07-15 03:20:42

Model: RE450

Hardware Version: V3

Firmware Version: 1.0.2

hello! (I'm an italian user too) and i'm using the 1.0.2 version. (But the problem is present even if I use the previous version).

The Extender becomes unstable and unusable randomly. Sometimes it works fine for hours, other times it freezes after a few minutes of connection and the only way to fix it is rebooting. I payed it almost 60 euros and it's totally unacceptable. I tried to disable the DHCP, since i'm using it as range extender and the DHCP is provided by the main modem but it freezes anyway.

What happens:

In a totally random way, my devices lost the connection.

They try to get an ip address again but it doesn't happen and the device is stuck on "connecting..."

How to reproduce the issue?

It's random.

How can I fix it?

Right now, the only way is rebooint the extender

If you guys have a solution, please tell us!

4 Reply

TP-Link

2021-01-29 11:27:59 - last edited 2024-07-15 03:20:58

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Registered: 2018-07-23

Re:Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

2021-01-29 11:27:59 - last edited 2024-07-15 03:20:58

@Ciccilleju

Hi,

May I know the model number of your home router?

Did 2.4ghz and 5ghz have the same issue?

--and please also try to change the wireless channel on the 5ghz of the main router, such as channel 40 and 48; channel 11 for 2.4ghz;

And if possible, please also check the Ethernet connection from the RE450 to see if the Ethernet connection has the same issue as well?

Thank you very much and wait for your reply.

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Ciccilleju

LV1

2021-01-29 14:54:03

Posts: 10

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Registered: 2021-01-28

Re:Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

2021-01-29 14:54:03

@TP-Link

I can confirm, it worked for 2 hours and now is stuck again, it doesn't get the ip address and can't load the pages

Ciccilleju

LV1

2021-03-02 09:59:41 - last edited 2021-03-02 10:00:10

Posts: 10

Helpful: 2

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Stories: 0

Registered: 2021-01-28

Re:Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

2021-03-02 09:59:41 - last edited 2021-03-02 10:00:10

@TP-Link nothing.

I've done everything.

I even tried a new modem but the problem still happens.

What can I do, considering that i've payed almost 60 euro for this repeater and it DOESNT work?

Solla-topee

2021-03-03 04:12:29

Posts: 13344

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Registered: 2020-05-19

Re:Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

2021-03-03 04:12:29

@Ciccilleju We would like to follow up on your case via email as the issue is a bit special. Please check your inbox, thank you!

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Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

Ip/Connection problem with RE450 V3 - (doesn't matter the firmware ver., the problem always happens)

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