Issues with LG Smart TV and Netflix

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Issues with LG Smart TV and Netflix

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Issues with LG Smart TV and Netflix
Issues with LG Smart TV and Netflix
2021-02-20 23:15:50 - last edited 2021-02-21 08:29:17
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20200929 rel.54838(4555)

Hello.

 

I recently bought AX20 (EU) and I have problems connecting and watching Netflix on all devices (LG Smart TV and Android phones).

 

When connected to AX20 (both 2.4 GHz or 5 GHz), I have troubles reaching Netflix. I can normally load it via web browsers, but Smart TV app and app on Android phones just don't work.

 

So far I tried;

1. Connecting to 2.4 GHz Wi-Fi and then 5 GHz

2. Switching Wi-Fi channels

3. Changing DNS servers on device and in router's settings

4. Disabling 802.11ax, airtime fairness, smart connect

5. Rebooting ISP router, rebooting AX20

6. Reseting to factory defaults

 

None of this steps helped. Any idea what to try next?

 

Also, when enabling Wi-Fi on ISP's router and connecting all devices on it, everything works fine.

 

Thanks in advance!

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#1
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1 Accepted Solution
Re:Issues with LG Smart TV and Netflix-Solution
2021-02-21 08:29:05 - last edited 2021-02-21 08:29:48

Problem is fixed by lowering MTU size to 1480 and clonning MAC address.

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#2
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1 Reply
Re:Issues with LG Smart TV and Netflix-Solution
2021-02-21 08:29:05 - last edited 2021-02-21 08:29:48

Problem is fixed by lowering MTU size to 1480 and clonning MAC address.

Recommended Solution
  5  
  5  
#2
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