Deco disconnects for a few seconds every few hours

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Deco disconnects for a few seconds every few hours

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco disconnects for a few seconds every few hours
Deco disconnects for a few seconds every few hours
2021-03-16 16:17:58
Model: Deco E4  
Hardware Version: V1
Firmware Version:

Hi, have always had this issue where every now and then the WiFi signal from my Deco drops. Only lasts a few seconds and then comes back. Any suggestions or fixes? 

 

The software is up to date etc. 

 

Regards, 

Dylan

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Re:Deco disconnects for a few seconds every few hours
2021-03-18 11:39:48

@ItsMeDyl94 

Thank you very much for your kind feedback.

Did all your mobile clients have the same issue?

Would any Deco turn red when the internet connection dropped?

If possible, could you please enable the guest network with a different SSID and connect a part of the devices, such as the smart IoT devices to the guest network, and leave the common devices like your smartphones and laptops to the 5ghz;

 

Thanks a lot.

 

 

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